This qualification is aimed at individuals working within a team leading role in a variety of workplace settings and sectors. To complete this qualification learners should expect to undertake 55 hours of guided learning using a blended approach of face to face delivery and e-learning and some additional research outside of these hours.
These include how to develop productive working relationships with colleagues, how to manage conflict with colleagues and leading a team, leadership styles and ways of motivating, supporting and encouraging teams, how to identify work-related difficulties and how to find potential solutions.
Learners will undertake 3 units;
Team Leading Responsibilities
Managing yourself and providing direction to your team
Communicating Information and Knowledge in the Workplace
This course is certificated by Highfield Qualifications